Returns & Exchanges
At Private Blends, we want you to be fully satisfied with your signature scent. If a fragrance doesn't meet your expectations, you can return or exchange eligible items within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Log in to your account and select the order you wish to return, or contact our concierge team with your order number to receive a Return Authorization.
- 2.Secure the Fragrance
Ensure the product is in its original, unopened packaging with all seals intact; place the item securely in the original shipping box to prevent damage.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring no previous tracking labels are visible.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.